I’ve been deleting old emails today and in doing so I have deleted far too many that relate to China product quality problems. Here’s the most recent such email, with all identifiers removed to protect the victim: My company purchased hundreds of _____ from a company in China for about $65,000. Most of these _______ were… Continue Reading
Tag Archives: product quality
China Product Sourcing Risk
Posted in China Business, Legal NewsEvery December, we get an even greater than normal number of phone calls from companies that have received bad product or no product at all and the past two weeks have been no exception. And as is almost always the case, I blame the “victim.” I blame the victim because without exception, in every single… Continue Reading
China Product Quality. Only You Can Prevent Quality Fade.
Posted in China Business, Legal NewsBy: Steve Dickinson China automakers Chery and Great Wall were recently forced to recall 23,000 autos exported to Australia. The reason for the recall is that the brake linings and engine gaskets in the cars contained asbestos. Asbestos is banned in Australia and 55 other countries. Due to the hazardous nature of the product, the… Continue Reading
China Product Quality Problem? Here’s My Template Answer.
Posted in China Business, Legal NewsBecause I receive countless emails every day and because so many of them involve the same questions, I have developed various templates to respond. Here’s the template I use when a US company writes me with a China product quality problem and the contract they have provided me is not good at all. Much of… Continue Reading
China Outsourcing 101. The Legal Basics.
Posted in Basics of China Business LawThis latest recession has only caused even more small and medium sized businesses to look to cut costs by outsourcing their product manufacturing to China. Unfortunately, many of these companies now engaging in OEM (original equipment manufacturing) outsourcing to China are failing to take some or all of the minimal legal steps necessary to protect… Continue Reading
The Six (Not Five) Keys To China Quality
Posted in Legal NewsA client sent me an article the other day to ask me if it was accurate. I replied that it was, but that it left out one important element. The article is entitled, “5 Keys to Quality when Working with Chinese Suppliers.” and it sets forth the following as the five keys: 1. Detailed Documents…. Continue Reading
China Counterfeiting. Just One Among 1.3 Billion.
Posted in China BusinessThe PN China Blog recently posted on counterfeiting and poor quality products in China. The post is entitled, “A Monumental Blacklist” and it discusses why Chinese companies so frequently and confidently engage in unfair business practices (including counterfeiting) and what needs to be done to stop it. The post starts out answering “why unethical business… Continue Reading


