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China Product Quality. An Update?

By Dan Harris on Posted in China Business

Strangest thing. Two of our clients in the last few weeks have remarked on how happy they are with their Chinese suppliers and how they are really starting to see improvements in Chinese manufacturers’ understanding of what American companies want from their product suppliers.

Both of these companies have been doing business with China for more than a decade and both use at least half a dozen different Chinese suppliers.

Is this a coincidence or a trend?

  • Yaxue C.

    I tend to think it is not an coincidence but a trend. In the past few years I have worked with several law firms here in the US on cases involving Chinese companies. Regardless the nature of each case, what I noticed, as I dug through an extensive amount of company docuements, is that, as Chinese companies export to, or supply for, their American clients, they go through a back-and-forth process where they have to continuously improve their goods to meet the clients’ requirements. In some cases, the American clients, or even regulators in one case, would come to the Chinese factories to inspect the sites and require changes before the products are allowed to go to the American market. Obviously this is a very beneficial process for the Chinese manufacturers, both their production and management. I even think that, in the long run, the benefits might even go way beyond making things, because I can only imagine that it must be an education too.
    Of course this is only a little bit that I happen to know and have thought about it, and my experience is very limited.