China Honey, You Are An Adulterer. Can You Stand By YOUR Labels?
A couple of Chinese "executives" were recently found guilty in Seattle Federal Court of having imported and distributed adulterated (well it at least sounds like adulterer) and mislabeled honey into the United States. The honey contained "ciproflaxin, an antibiotic that is used to fight bacterial infections but in rare cases can cause tendon damage and is barred from the food supply."
The honey was also mislabeled as having come "Russia, Ukraine and possibly Poland" even though it really came from China.
This all reminds me of a couple very good clients who were subjected to full on federal investigations. To camouflage the client, I am going to be very vague here, but I assure you that you will get the gist. Here are the stories:
Client 1 is engaged in a very profitable business shipping food product to China, where it is combined with other product, processed, and then shipped to the United States. One day, around a dozen federal agents (from various agencies) show up, armed, and take all of the company computers. An investigation goes on for years and the company and many of its executives have to hire top flight white collar criminal attorneys to defend themselves. By the time the matter is resolved, the client has spent well over a million dollars defending itself. The charge was that my client knew that one of its products was X, even though it had been labeled Y. The Feds eventually became convinced that my client did not know it was getting X product and the matter was closed. It helped tremendously that my client was able to show that the price it paid for product Y was actually the much higher price that it would have paid for product X.
Client 2 is in the high tech hardware business. It has more than 100 employees and has been in the business of producing and selling its own hardware and that of others for many years. One day, about twenty federal agents (from various agencies) show up, armed, and tell everyone to clear out. The agents spent the next 48 hours (non-stop) going through my client's computers. We later learned that the Feds had been called to investigate my client for selling counterfeit product of a very well known hardware manufacturer. This powerful hardware manufacturer had reported my client as a counterfeiter and that was enough for the Feds. My client immediately admitted that it had, many years before, inadvertently sold less than ten counterfeit products, but as soon as it realized that the product (from China of course) was counterfeit, it ceased. It helped tremendously that my client was able to show that the price it paid for the less than ten counterfeit products was the price it would have paid for the real thing. My client had to retain lawyers for itself and for a number of its executives. Fortunately, this investigation was nipped fairly early in the bud and the overall cost to my client was only around $100,000.
The point of this post is that two innocent companies went through hell because they unknowingly received misleading product from their Chinese suppliers. Both of these companies had huge amounts of international and China experience before their problems arose and both of these companies are were and are very well run. What could they have done differently? I honestly do not know.
What can companies do to prevent this same sort of thing from happening to them? I can call for increased diligence, but that is about all.
What do you think?
For more on this case, check out the following:
-- "How Not To Avoid Anti-Dumping Duties"
-- "Chinese National Pleads Guilty in Illegal Honey Import Scheme"
-- "Honey Importers Caught, Convicted and to be Sentenced in November. A good day for U.S. Beekeepers"
-- "Honey laundering thrives despite fed crackdown on two operations smuggling tainted Chinese honey into the U.S. What’s on grocery shelves?"
-- "Is Your Honey Safe?"
-- "China honey might be contaminated with dangerous, extremely toxic, banned antibiotic"
-- "A Trade Twofer - Chinese Company Violates Two Kinds of US Trade Laws"

Comments (3)
Read through and enter the discussion by using the form at the endecodelta - August 29, 2009 12:10 PM
Hhhhmmm.....What about not doing business with chinese suppliers? ;-)
Honestly, I think that an alternative to China is needed. A little competition is good to improve quality. I think companies should not concentrate its suppliers only in China. Others supply countries should be searched and actively promoted. The moment good alternative exist, Chinese suppliers will be forced to increase reliability and quality.
R Mitchell - August 29, 2009 6:54 PM
It goes beyond diligence...you never know the capabilities of a factory until they have produced your product. As a result, one must take a proactive approach.
ie. Food Stuff Debacle...
Keep a crew of loyal quality inspectors on the ground, live on the factory floor daily. Pull random samples after first 100 batch run, 25%, 50%, 75% then 100% through production process to be tested by a trusted third party in China and in the US. Purchase labels directly from another province and have them shipped to the partner factory. Assign another quality inspector(s) to watch the labeling process daily.
I've personally worked assembly lines in Fujian on my client’s behalf, along with MY loyal ground crew consisting of top Chinese quality engineers, to ensure that the preferred cheaper toxic glue (banned in the U.K.) was not used to adhere shoe soles. The quality control process is simple. But again, I have a strong purchasing and plant manufacturing background. I write and implement manufacturing processes for a Chinese environment. Meanwhile most importers are merely importers and don't know sh** about putting together a standard tech package to ensure their requirements are clearly communicated to the factory let along a manufacturing process.
There is no FDA regulating food stuff manufacturing in China...so you have to create your own food safety measures at the purchasing and plant level. The same goes for toys and so on.
gao - August 31, 2009 4:56 PM
If there were a FDA in China you won't get the food at that price. Maybe from another country without a FDA. In that case guys will again wonder why Jesus Christ send them sub-standard gifts. China doesn't reach the current positron from lack of competition, and it is not China's problem if some foreign green-thumbs buy the wrong stuff.