China Business. Which Comes First The Wealth Or The Low End?
Had breakfast yesterday with Jack Perkowski, author of the book, Managing the Dragon, and the blog of the same name. Jack recently left as CEO of Asimco Technologies to start JFP Holdings, "a merchant bank for China." Jack has been doing business in China for a long time and he clearly knows whereof he speaks and I found his stories on China business fascinating and enlightening. Much of our discussion was about the still nearly unlimited business opportunities in China, particularly in health care and green tech, and of how it is now pretty much a given that Western companies must go to China for growth.
We also talked about how there are essentially two markets for so many products and services in China. There is the high end market, which is pretty much the equivalent of that in the places like the United States, Western Europe, and Japan (which, for simplification purposes only, I am going to call "the West"). And there is the low end market, which essentially has no equivalent in the West. China's high end market is typically way way smaller than the low end market. The high end market seeks out Western made goods at typically Western country prices. Prices in the low end market might be as little as 25% of those in the high end market. A classic example is cars. BMW, Buick, Honda, and Volvo and various other Western manufacturers would be the high end. QQ, Chery, and various other Chinese auto manufacturers would be the low end. Jack told me of an American client that makes a product in the United States that can test for 8 or 9 items. This company sells its product in China and when Jack asked who its China competitors were, the client named General Electric and a few other well known Western brands. Jack then asked if there were any Chinese manufacturers and the client listed about fifteen, but then added that the products from the Chinese manufacturers could test for only two or three items. But the China market for the two to three item testers is bigger than that for the 8 to 9 testers.
Jack and I then agreed that, inevitably, within a few years, the Chinese companies would soon be making 8 and 9 item testers at a price lower than that of the foreign companies. Jack then talked about how the American company would need to start making its testers in China and start making two and three item testers to compete with the Chinese companies at the low end. We then talked about how low end products can get companies in the door and build brand loyalty (look at how the Japanese car manufacturers got their start in the United States). I asked Jack if Western companies can really compete in China at the low end and he said "yes." I then asked him if it is worth it to Western companies to compete in China on the low end and Jack answered "yes" to that as well. He then explained how if this is to happen, the foreign companies would have to operate more like Chinese companies and bring in Chinese management (especially in the purchasing department) willing to fight hard over every RMB.
I wish I had questioned him further on these points.
With very few exceptions, all of my firm's successful China clients that are making money by selling in China are doing so by providing high end goods or services at high end prices. Most of these companies very wisely retain their foreign names in China and they highlight them. They generally make very little effort to compete on price with Chinese companies, figuring that if they do, they will get slaughtered. I recall Bill Russo, former Regional Vice President for Chrysler in China, telling me that everyone in China aspires to own a foreign car, but most end up buying a Chinese car because of the huge price differential. I think Bill is right on this and as China's wealth increases, this has to mean foreign car sales will increase as well.
Just a few weeks ago, I had essentially the following conversation with a very successful small, somewhat labor intensive American business in China. This company had just been told by the local authorities that it had to "get legal" because "its Chinese competitors were complaining about the American company that was not operating legally." In very cleaned up and simplified form, here is our conversation:
Company: Local government is telling us that unless we get legal.... and fast ....they are going to shut us down.Me: Okay. What's "get legal" mean.
Company: Register our business in China. Get on the grid for taxes, etc.
Me: Okay. No problem.
We then talked a bit and it very quickly became clear that the first thing this company needed to do was to register as a Wholly Foreign Owned Entity (WFOE).
Me: We can register you as a WFOE, no problem, but this is going to mean you are going to have to pay in minimum required capital, probably of around $240,000.
Company: That's a lot of money for us, but we can do it if we have to.
Me: We will see if we can get it for less and it may be possible as China is certainly more interested in getting foreign businesses now than it was a year ago. How many employees do you have?
Company: Sixty.
Me: You realize you are going to have to start paying all sorts of taxes for those employees.
Company: Yes. All of them?
Me: It certainly sounds to me like you are going to have to pay all of them. It sounds to me like you have the local government breathing down your neck right now and it is doing so because your competitors have asked it to. Right?
Company: Yes. That is exactly what is going on.
Me: Now you realize that typically, these employer taxes mean that for every 100 RMB you are paying your employees, you are going to end up paying an additional 35 RMB or so in various employer type taxes. On top of that, you are going to have to start paying corporate taxes.
Company: I've heard that, but if I really have to do that, I am going to get killed. There is no way I can compete with the Chinese companies if I am going to have to pay all those taxes. There is just no way. If I am going to start paying those, I am going to have to raise my prices so high nobody is going to come in here any more. This isn't even fair. I am certain non of my Chinese competitors are paying these taxes, I just know it.
Me: Yeah, you could very well be right.
Company: So what am I supposed to do?
Me: Isn't it pretty much the case that if you don't register as a WFOE and start paying your taxes you will be closed down?
Company: Yes.
Me: Do you really have a choice?
Company: This is ridiculous though. The whole system is set up so that foreign companies cannot compete.
Me: (thinking this, but realizing there is no point in saying it). Well actually, the system is now set up so that you and the Chinese companies actually are supposed to pay pretty much the exact same taxes. The problem isn't so much "the system" as the way "the system" actually functions in real life.
Company: I am going to have to figure out how I can justify higher prices to my customers....
So a few questions:
-- Can foreign companies compete on the low end in China? Obviously this is going to vary by industry and I would love to hear from people in as many different industries as possible.
--Should foreign companies even bother trying to compete on the low end in China and, if so, in what industries?
-- Is there enough high end business in China now and is that high end growing fast enough such that Western companies can ignore the low end?
-- Or, will a failure to garner the low end now preclude garnering any end later?
Update: Just read an interesting China Solved Post that touches on these issues. The post is entitled, "Marketing to the RCMC. The Real Chinese Middle Class."
http://www.chinalawblog.com/cgi-bin/mt/mt-t.cgi/3087
China Business. Which Comes First The Wealth Or The Low End?:


Comments
Fascinating post, Dan. I think you implied this, but I would like to clarify my understanding.
What you're saying is that foreign and Chinese companies are all subject to the same laws, but different levels of enforcement. The fact that some (maybe all?) Chinese companies are able to negotiate lower taxes with local authorities gives them a natural advantage over foreign companies competing in the same market segments.
Is that about right?
Posted by: G.E. Anderson | April 11, 2009 8:43 AM
I have a question: in your discussion with Mr. Perkowski, what does the term "testers" refer to?
About the employee taxes: is there anything like a Chinese equivalent to the "independent contractor" here in the U.S.? Someone who works for a company but not as an official employee, and who must handle their own taxes? Maybe this is more a tax question than a legal question, but it also leads me to wonder: if this small, successful company has been operating "off the grid" for years, is it really unfair that they now comply? Even if they never suspected that this particular bill would come, that might not be so bad if they are being allowed to get up to speed rather than just having their accounts frozen or being bounced out of the business altogether.
Maybe I am missing something obvious, but is it a bit odd that so many "western" companies (at least the ones that have been in China for awhile) that benefited from lax (or no) enforcement or enactment of labor laws become so upset when asked to pony up. Wasn't it this same, somewhat freewheeling environment that allowed companies to come in and prosper? It is not as if the gravy train has been completely derailed.
Posted by: James | April 11, 2009 10:27 AM
"What you're saying is that foreign and Chinese companies are all subject to the same laws, but different levels of enforcement."
For me that is the same as being applied different laws.
"Chinese companies are able to negotiate lower taxes with local authorities gives them a natural advantage over foreign companies competing in the same market segments."
Or, effectively, no taxes at all.
As far as I can see it, low end market is effectively closed for foreign firms.
What is the function of foreign firms in China's market? To provide a model, incentive, target, improve competence of future modern chinese companies.
As Chinese companies climb at the ladder, many foreign firms will be progressively squeezed out of the market. What will remain? Some big corporations, Join companies and some strategic companies.
China is a hard market, not only due to its inherent competitiveness but also to the fact that your Chinese opponents, if you play at its same level, uses trumped cards.
While the level of most Chinese companies is low there will be room enough for foreign companies, as the level raises. Who can tell?
Posted by: ecodelta | April 11, 2009 12:46 PM
A couple of years ago when I came across Pierre Cardin t shirts in a Jinkelong in Beijing I thought they were just knock offs that picked a foreign name to slap on cheap clothes. Later on I ran into someone who works for Pierre Cardin who told me that no, they're authentic. PC looked at the size of the high end vs. the low end market and decided that they really had to stake out some market share in the low end of the market.
I don't really know how well they're doing, but I found it fascinating that a brand which caters to the luxury market in the West would dip into the mass market in China.
Posted by: PeterL | April 11, 2009 5:59 PM
why not register the company in HK and set up an office in China to do the business ? I heard that works. foreign companies stands for high end products in most people's opinion, so why bother in low end industry.
Posted by: CHRIS (China quality inspector) | April 11, 2009 11:34 PM
What concerns me is that the contributions of the Western company would be negligible in most cases, and any Chinese manager good enough to run your low end in China should probably be an entrepreneur (or might leave soon enough to start his/her own business). The staff and management would have to be wholly Chinese. Any Westerner on staff would be dead weight because they'd command too high of a salary while not being able to understand the low end market (at least as well as a Chinese manager for a comparable salary). The only real contribution the Western company could make is cash and a TM, and in limited cases a patent. All significant, but the banks are being encouraged to lend, low end economically exploitable patents I presume are rarer, and the use of your mark might dilute your quality in the eyes of the consumers (Buick, anybody?).
In the face of naysayers like me it is helpful to remember the words of businessmen. Before Tesco entered the largest market in the world with Fresh&Easy, they conducted years of research on their target country's eating habits, developed superior logistics lines, and imported their unique computer software which tracks and responds to customer purchasing habits unlike anything else in the country. The CEO said that it only cost $1 or $2 billion, and if they fail they can easily afford it. So, maybe it's time a Western company gave it a whirl.
Posted by: Will Lewis | April 12, 2009 10:23 AM
In any local market, if you do not possess a competitive advantage or technology that is foreign-- you are going to be at a disadvantage vis-a-vis local players.
They know the markets better than you do and can act faster, with more precision. However, if you are willing to take the time to understand local rules and practices-- you will be able to compete eventually.
The problem is, of course, this is a process of unpredictable length. In China, it might take your company a couple years-- which means losing money and which means it might be poison for your career.
To answer the question, I believe it's possible for Americans or other foreigners to compete in the low end markets-- but they better bring some type of technological advantage into China if they want to bypass the years of experience it takes to actually adapt to that market.
If they don't, they have to try, fail and try again. The local tax policies will always favor local chinese companies, but logically, one must assume Western companies actually have advantages over their Chinese counterparts and any local government will be subject to pressure to protect their industries.
No sense in complaining, because everyone knows it's not going to change anything. It's just the rules of the game right now.
Posted by: FranklinT | April 12, 2009 7:40 PM
All companies, regardless of nature of ownership (foreign or Chinese) are subject to the same laws in China. They all pay the same rate of sales tax (5.5%) and corporate income tax (25%). There are some expceptions, for example, Chinese companies in the high-tech industry in some specific areas are entitled to enjoy some tax exemption. However, these companies have to apply for the status (qualification) and continuously prove they are genuinely engaged in the high-tech industry to get the tax exemption.
Chinese companies are not able to negotiate lower taxes with local authorities. If they pay less taxes than they should have, then they are evading taxes illegally. Once found, they will be punished. So the problem is not with the system. I assume the Chinese competitors of the American company are evading taxes illegally or the American company need to look at itself to find out if its cost per unit product/service is too high that makes it less competitive.
Also, I wonder what the nature of the entity of the American company operating in China is? If it is not a WFOE, how can it get revenue without paying taxes? It sounds to me like illegal operation. The American company definitely need to operate legally! How to compete with your Chinese competitors? 1. Be legal; 2. Localize your company (including staff salary, etc. With too many foreign employees, it is hard to keep the salary down) 3. Alway improve your product/service.
Posted by: Hang | April 12, 2009 11:01 PM
Why did Henry Kissinger ever even start playing ping pong with these people? And who decided to let them into the WTO?
How can foreign companies "play legal" in China when Chinese companies do not? I admire any foreigner trying to run a small business in China.
But you wouldn't catch me dead trying to do it. I'd rather starve in the West. And by the way, there are plenty of authentically legal and reasonable ways to make lots of money in countries where "rule of law" actually means something.
Posted by: max jones | April 13, 2009 8:09 AM
Somehow, business in China is more intense than most other places in the world. Foreign WFOE type companies might have an advantage, in being closer to their end customers - while native Chinese companies might have the advantage of having closer relationships with local government officials, and perhaps a better understanding of how to manage a local workforce.
After those considerations are taken into account - you generally need to keep improving your product and productivity if you want to remain competitive in most industries nowadays - high end or low end.
Posted by: danny | April 13, 2009 11:12 AM
@Hang
"If they pay less taxes than they should have, then they are evading taxes illegally. Once found, they will be punished"
I am not so sure about that!!
The real question is the willingness of local governments with close and many time financial and familial relationships with local businesses to actually enforce the National Laws coming out of Beijing (de jure vs de facto).
A Chinese professor of economics at an MBA program here (Harvard Phd - US MBA teaching experience)summed this up wonderfully about how China used to have very high corporate tax rates with a knowing "wink" about enforcement, and now that they have reduced the rates they are trying to increase enforcement, but the nature of local govt/private collusion is such that this is very difficult (it took Zhu Rongji 2 years of effort to take Fujian province back from Lai)
I once was hired by a smart and astute German GM to recruit a new Financial controller for a German family owned mfg company that competed very successfully in the low end. They had 95% equity, but the operation was essentially run by the local Deputy GM (5% equity j/v)with the previous German GM's being totally unaware of what was actually going on (family members in key positions and non-compliance with PRC laws - employees intimidated by the DGM).
This Financial Controller came out of a major multinational and found out that the company which was "profitable" for 10 years of operations wasn't as they had never paid social insurance for their workers, and that with those payments they would be in the red (a huge liability requiring re-working years of financial statements)
After 2 months of being stymied with every effort she initiated to reform the system, she finally gave up and said "Wo gai ge bu liao" (I can't reform this operation).
The Deputy GM was really running the company like the pure local companies they were competing with the aura of German engineering/patents giving the product a superior position in the market. (it was later discovered that he also was running a parallel company using the company's sophisticated machine tools as well).
The moral of the story in my mind is that the odds are stacked against you on the low end if you as a foreign company must be in compliance with every very admirable law that is promulgated from Beijing due to both your status as a "guest" and as a matter of home country regulations (thinking US FCPA here).
I have heard similar stories from many other sources over my 13 years here.
By the way, purchasing is one area where the greatest amount of kickbacks and corruption occurs in China as sales people are always offering "advantages". I have had many a client over the years who have hired us to find an "incorruptible" purchasing manager (not easy!!) and have even heard stories of local headhunters being in cahoots with those they place!!! from a private investigator friend who was routing out fraud in foreign companies.
Is the enforcement environment improving? yes
Is it strong enough to provide a fair playing field in the lower end market? not at this point.
Oh and foreign local salaries are in many cases these days much lower than top Chinese manager salaries and actually are not a big % factor of overall costs unless you have 10 expats!!
Posted by: Terry | April 14, 2009 12:25 AM
@ Terry
In my view, local governments are willing to enforce the tax laws, otherwise they would be the victim of their reluctance. Tax income is important to local governments. Punishment for tax evading is not uncommon in China.
Regarding the problem of the German family company mentioned in your post, I don't doubt it at all. Because personally, I have seen a similar case with a British company in China. My blame goes to both the German owner/GM and the Deputy General Manager(DGM) in your case. This will take a really long paragraph to explain, which I do not intend to do here. I blame the GM for 1) using the wrong person; 2) leaving the managment of the company to the wrong person; 3) failing to establish effective communication with managers working under the DGM at the beginning. I understand how the Financial Controller must have felt when she gave up and said "Wo gai ge bu liao" (I can't reform this operation). Remember she is not in full charge of the company. However, she's working to change some routines of the company, which was established under the current DGM who is still in charge and I assume he is resistant to the changes.
The case you mentioned seems to be a typical case for many foreign companies in China to study.
Also, I cannot agree more with what Danny said in his post that Chinese companies have a better understanding of how to manage a local workforce. I'd like to say that Chinese companies also have a much better understanding of their consumers (especially in the low-end market). Just look at how yahoo, ebay and amazon,etc. lost their grounds and were overtaken by their Chinese competitors, you'll know what I am saying. Are they localized companies? You may say 'yes' but I would say 'no'. Localization is more than employing local people.
Posted by: Hang | April 15, 2009 1:14 AM
Dan.
Were foreign firms not so afraid of diminishing the brand, entering China's low end market would not be a problem.
But they are afraid of diminishing their brand, and 9 times out of 10 that means that regardless of the proven market potential or local executive buy in, the folks back home are just not going to sign off.
R
Posted by: Allroads | April 15, 2009 6:05 AM
Terry: The moral of the story in my mind is that the odds are stacked against you on the low end if you as a foreign company must be in compliance with every very admirable law that is promulgated from Beijing due to both your status as a "guest" and as a matter of home country regulations (thinking US FCPA here).
It's really a supply/demand thing. Ten years ago, people were willing to either explicitly or implicitly waive rules in order to get capital whether foreign or local. Today capital is no longer in short supply, and the Chinese central government has no particular reason to be "nice" to foreign companies. For that matter local companies are also in the same situation.
Foreign companies are finding it increasingly difficult to compete in low end manufacturing, but so are local companies. I was at a talk in which it was pointed out that toy manufacturers in southern China were going bankrupt left and right even before this current crisis.
What's happened is that the central government has made an decision to get China out of low end manufacturing so a lot of the "breaks" that people used to get in that area are disappearing. This decision was partly forced by recent events. As long as low end exports were providing jobs, the people would be willing to look the other way, but it's not any more. There are many more export factories than there is demand, so now is a good time to start tightening the rules to see who survives.
Also, the central government is facing huge social service costs dealing from the unemployment of people as factories close and a general desire to improve social services. This means more emphasis on tax collection.
Finally, compliance isn't a US/China thing. Go into a small construction business in the US. Do you really think that everyone has legal immigration status and all of the required taxes are being paid? As long as money is being made, people will look the other way, but you are in big trouble once the music stops.
Posted by: Twofish | April 15, 2009 6:07 AM
...and another way to benefit from the economic growth of China but without having to put up with actually doing any business there is to buy shares in those foreign companies that benefit from Chinese growth... but are not based in China. (i.e. invest in all those cargos and cargo ships steaming out of Perth and nearby ports and heading north)
Such as Rio Tinto and Oz Minerals. This of course will work only provided the Aussies are smart enough not to sell their mineral assets to the Chinese during these temporarily difficult times.
And the Australian parliament and Foreign investment Board and the Aussie political parties certainly DO seem smart enough but not necessarily the CEO's and the boards of the companies involved.
Mr. Albanese in particular should be thrown out of Australia or put in prison. (not to mention also for the sheer stupidity of not accepting the earlier BHP Billiton offer) (wasn't there enough in it for him maybe?)
And Min Metals has just come back with another offer to buy up some of the best assets of Oz Minerals....(both in and out of Australia, incidentally, and for a measly 1.2 billion) (and it looks like either the deal has gone through or it will soon on this second round)...(the first attempt was blocked by the Foreign Investment Board for security reasons) And if anyone in Australia could still manage to block it, wake up mates.
The Australian government should also maybe take a hint from the U.S. Fed. Use the Central Bank balance sheet to temporarily buy up debt off of companies balance sheets. They can always pay it back with interest later, over time. But once the Chinese get their foot in the door, they will never let go of the bone.... and will instead smile all the way to the bank as they own more and more of Australia's mineral wealth. (and the next step will be to just move in)
So wake up Aussies, speak less Mandarin, and don't forget the "RRR". (Real Rugby Rules)....(which are to play to win)
Posted by: max jones | April 16, 2009 12:19 AM